Privacy Policy

This Policy covers what information we collect from you when you visit the Miraclesoap.com site, how we use it, and under what circumstances we disclose it. By using the Miraclesoap.com site, you agree with the terms and conditions of this Privacy Policy and terms of use.
  1. The Information We Collect. When you use our site, we receive and collect certain information. The information we receive and collect depends on what you do when you visit Miraclesoap.com.
    1. Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit Miraclesoap.com site. We receive and collect the name of the domain and host from which you are accessing the Internet; the Internet protocol (IP) address of the computer you were using; the browser software you used and your operating system; the date and time you access our site; and the Internet address of the website from which you are linked directly to our site. We use this information to monitor the usage of our site.
    2. Information Collected Via Cookies. We use cookies to enhance the browsing and shopping experience on the Miraclesoap.com site. "Cookies" are small files or records that we place on your computer's hard drive to collect information about your activities on the Miraclesoap.com site. The cookies transmit this information back to the computers at Miraclesoap.com. The information captured makes it possible for us (i) to speed navigation, keep track of items you wish to purchase, and provide you with custom tailored content; (ii) to remember information you gave to us so that you do not have to reenter it each time you visit the Miraclesoap.com site; (iii) to monitor the effectiveness of certain marketing e-mail campaigns; and (iv) to monitor the total number of visitors, pages viewed, and the total number of banners served.

    Most people do not know that cookies are being placed on computers when they visit Miraclesoap.com or most websites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placement. If you refuse cookies, you will not be able to open a Miraclesoap.com account and, therefore, will not be able to complete an order with us on-line. Also, by not using cookies, your overall Internet browsing experience will be affected.

  2. Information You Actively Submit to Miraclesoap.com. For most of the browsing services we provide, we neither require nor collect "personal information," i.e. your name, e-mail address, billing address, shipping addresses, phone number, and credit card information. You can browse the Miraclesoap.com site and take as much time as you want to review our products without having to submit such personal information. Even when you select items to purchase as you browse, there is no need to submit personal information.

    MiracleSoap, Inc., appreciates hearing from its customers. By submitting your creative ideas, inventions, suggestions or materials (your "submission") you grant MiracleSoap, Inc., a royalty-free, perpetual and irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display your submission (in whole or in part) worldwide and to incorporate your submission in other works in any form, media, or technology now known or later developed without any notice or compensation to you. You also represent and warrant that you are authorized to grant the foregoing license and you shall indemnify and hold harmless MiracleSoap, Inc., from and against any claims from or by any third party alledging infringement of said third party's rights.

    In the following instances, however, we do need you to actively submit personal information: When you want to (a) open an account or complete an order or (b) subscribe to our newsletters.

    1. Creating a Miraclesoap.com Account or Completing an Order. You can create a customer account with Miraclesoap.com to complete an order. To open an account, you will need to create a password-protected account with us. In doing so, we will require that you provide us with the following personal information: your name, address, user name, password, phone, and e-mail address. We use industry standard e-commerce security technology to protect the personal information that you transmit to us when you establish your account and each time you access your account information. When setting up the account, we ask that you create a password. When you want to make a purchase or change your stored, personal information, we approve your access by verifying your e-mail address with your password.
    2. Newsletter Subscription. You may sign up for free e-mail newsletters full of product information and special events. To do so, you will need to create a newsletter subscriber account. Please note that this newsletter subscriber account is different from the Miraclesoap.com account and password which you set up to make purchases. You can sign up for newsletters as either a registered or non-registered customer of Miraclesoap.com. Furthermore, the contact information contained in the newsletter subscriber account is only used to forward newsletters.
    3. Purchasing Products. When you purchase products, we collect your first name, last name, billing address, shipping address, city, state, zip, phone, e-mail, and payment source information. Again, when you enter this information, we use industry standard e-commerce security technology to protect the personal information that you transmit to us when you purchase a product. Further, Miraclesoap.com does not store the above information on its servers once the transaction is completed; however, financial institutions may retain certain information for its records.

  3. How We Use and Share Personal Customer Information. We will not transfer your personal information to another party except as disclosed in this policy. Miraclesoap.com uses and shares personal information that we collect for the purpose of completing customer orders as follows:
    1. Credit Card Transactions. Credit Card Transactions are handled by third-party financial institutions and their vendors which receive the credit card number and other personal information only to verify the credit card numbers and process transactions.
    2. Automated Clearing House. Miraclesoap.com accepts online payments from its customer's savings or checking accounts. Online payment transactions are handled by the Automated Clearing House, (ACH), which receives the account number and other personal information only to verify the account number, the existence of funds, and process the transaction.
    3. Distributors. Miraclesoap.com shares personal information with its distributors to fill its customers orders and enable the quick and efficient delivery of it products to the customers. Miraclesoap.com enters into Confidentiality Agreements with all of its distributors to prevent the distributors from disclosing a Miraclesoap.com customer's personal information.
    4. Law Enforcement Investigations. Miraclesoap.com may release personal information when we believe, in our good judgment, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our policies or user agreements, or to protect the rights, property, or safety of Miraclesoap.com, are users, or others.

  4. Communications from Miraclesoap.com. As a customer, you may receive the following communications from Miraclesoap.com:
    1. Communications relating to transactions and account maintenance activities. These communications included, without limitation, order confirmation; order update notices; problem notices; and notice regarding material changes to site policies and account management procedures.
    2. Communications containing information about Miraclesoap.com. We send promotional e-mails and other outbound communications to Miraclesoap.com customers regarding products and services from Miraclesoap.com. Any Miraclesoap.com customer who does not wish to receive such products and services communication, can choose to remove his or her contact information from our contacts list at any time by selecting the link at the bottom of the e-mail and following the instructions.
    3. Newsletter communications. You may sign up for free e-mail newsletters full of recommendations for products and more. To do so, you will need to create a newsletter subscriber account. Please note that this newsletter subscriber account is different from Miraclesoap.com account which you set up to make purchases. Furthermore, the contact information collected in the newsletter subscriber account is only used to forward newsletters. To unsubscribe to a newsletter, select the link at the bottom of any newsletter and follow the instructions.

  5. Underage Customers. Our products and services are marketed for purchases by adults or with the consent of adults.
  6. Linking to Third-Party Websites. When you click on links and banners on our site that take you to third-party websites, you will be subject to the third-party's privacy policies. While we support the protection of privacy on the Internet, Miraclesoap.com cannot be responsible for the actions of any third-party websites. We encourage you to read the posted privacy statement of any and every website you visit whether you are linking from our site or browsing on your own.
  7. Changes to Privacy Policy. This Privacy Policy was last changed on October 1, 2002. Miraclesoap.com reserves the right to modify or amend this Policy at any time by posting the revised Policy on our site. The changes will only affect the information we collect after the effective date of the change to our Privacy Policy unless we clearly express otherwise.
  8. Questions or Comments. If you have any questions regarding our Privacy Policy, please e-mail us at privacy@miraclesoap.com. For all other inquiries, please contact us: Here.
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